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Allow users to send out the "Join the community" system email to someone

Related products:CC Users & Roles
  • December 21, 2021
  • 6 replies
  • 98 views
Jeremie
kristine_davis
Ryadom
  • Jeremie
    Jeremie
  • kristine_davis
    kristine_davis
  • Ryadom
    Ryadom

SmartlyGreg

Even as an administrator having to add a single or very small number of contacts via CSV is painful.

So why not use the existing system email “Join the community” and allow it to be triggered through a very simple form that adds a single contact to that database and sends out the invite email on behalf of that user.

This promotes the organic growth of the community as people invite each other and might come in handy also in a B2B context to push colleagues to join.

Since you are tracking the referrer, you can also reward the behaviour and have a small referral program!

6 replies

  • Helper ⭐️
  • 44 replies
  • December 30, 2021

Are you suggesting allowing community members to invite contacts?


SmartlyGreg
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  • Author
  • Helper ⭐️⭐️⭐️
  • 201 replies
  • December 30, 2021

@Dick yes thats it. 


Gainsight CC Team
  • Gainsight Employee ⭐️⭐️
  • 134 replies
  • December 30, 2021
Updated idea statusNewOpen

Gainsight CC Team
  • Gainsight Employee ⭐️⭐️
  • 134 replies
  • December 30, 2021

Thanks @SmartlyGreg that is an interesting idea.


  • Contributor ⭐️
  • 1 reply
  • September 6, 2022

My team has been looking for this kind of solution. We want our CSMs and renewals team to be able to send out invitations to the community after a conversation, one that gets sent via Insided so it is a standard message and official invitation. 

 

 


Saymon
  • Contributor ⭐️
  • 2 replies
  • February 6, 2025

Any updates on this? It’s been open for 3 years.


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