We have recently active, most replies, and most views… but as a solid knowledge base of answered questions build, it’d be great to filter by “Most Helpful.”
Use cases: Q&A forums, building FAQ lists, another way to feature/highlight top content without using widgets, etc
How:
- Use the Likes data that is already exposed on the front and back end. The data is there.
- Order posts in the category by those with the highest total of likes on the original question/topic.
- Build it as a filter option like the others in the forum (listed above)
Benefits:
- Helps users identify most popular topics
- Incentivizes users to contribute by using likes
