Question
What are the benefits to using the new Person section of Gainsight?
What are the benefits of using the Person section over just having data from the contact object on the C360 page? Right now we have the contacts section on our C360 where they can get to contacts and edit them in SFDC. But I am struggling to see the value of adding another section on users without understanding what the value of it is.
+4Thanks for the inquiry Ky. The Person section in the C360 is step one of our broader initiative to expand the use of Person throughout Gainsight. We are working on features such as Org Chart View, Person 360, and allowing you to have Persons in GS that may or may not be contacts in SFDC that will be coming down the road within the Product. Today, you can choose to continue using Contacts and GS Connect to sync to Person - as we release the new features there will be even more compelling reasons for this!
+4Just made a video that (hopefully) addresses your question!
https://share.vidyard.com/watch/KyqdvfkULnqaAC5zBW6KPU?
https://share.vidyard.com/watch/KyqdvfkULnqaAC5zBW6KPU?
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.