Dealing with a lot of suspicious sign ups and want more control over new registrations? Use ‘registration approval’ to manually approve or deny a registration before a user can post content on the community.
Once enabled, new community users will see a “Membership requires approval from moderator” message after they activate their account. At this stage, the user is part of the community, but they can’t create topics or reply yet. A moderator will have to approve their registration first.
How To Enable Moderator Approval Of New Registrations
- Go to Control → Settings → Registration rules→ Registration approvals.
- Set Approve new registrations to Yes and click Save Changes
How To Approve or Deny A New Registration
- Go to Control → Users
- Filter on user role ‘Waiting for moderator approval’.
- Open a user profile page and click 'Approve registration' to approve a new member. If you want to deny a new registration click ‘Ban user’.
As soon as you approve the user’s registration, they’ll receive an email to confirm. They’re now free to post topics and replies to the community. If you ban a user they can’t access your community anymore.
Tips, Tricks & Technical Bits
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Enabling this feature will mean that moderation takes more time - make sure your team has enough bandwidth to approve or deny new registrations
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If you disable ‘Registration approval’, then you’ll still have to moderate your current backlog of registrations that are awaiting moderator approval.
