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The dropdown needs to be as concise as possible, and one way to keep it short is to give an option to either

  1. Hide some child categories and only display the top parent categories, or
  2. Offer a multi-level view where the children categories can be offered as a nested slide out option

 

Another way to address the need of multi-categories might be using ‘Product Areas’ as the central decision maker 

 


Hello @anirbandutta ,

Thank you for pointing this out, we'll leave it open for consideration.

I am currently looking into this issue further and would love if we can set-up a call so we can discuss some options.
I will reach out to you!


@Sebastian is this something on your roadmap?


Yes, it’s on our roadmap! @Sudhanshu looping you in for visibility. 


Any update? It seems that this is implemented on Gainsight’s Community (this website) but I can’t find how to activate it on mine.