I borrow your picture to ask:
 

1. How to change those phrases “Best answer” and “View complete answer” in Finnish?
2. Why some of the search results displays the Best answer under the question, and some not? I have tested this in our community and even the question has best answer marked, it isnt always displayed under the question?

Hey @revote Thanks for posting your queries:

1. For information on how to customize phrases in a different language, please refer to the Language Settings article.
2. With regards to the second query, looping in the POC @Dheepak G .

Yep, I cant find those from Control / Customization / Phrases. Everywhere in the community Best Answer is translated to Finnish but not in the new search view.

Also I cant change phrases using Phrases tool, there is no Edit button next to them.

Hi @revote I have communicated your queries to the respective subject matter experts. I will reply as soon as the required information is available. Thank you.

Will it be possible to opt out of this feature when it goes live?

Hi @Charles Dane - is there a particular element of the new search experience that you wouldn’t want to adopt?  The idea is that, ultimately, the new search will replace the old one.

Hey @MayurGhiya!

I am curious if there is any AI being used in this feature as we would like to enable it but we aren’t yet using any AI in our community so we won’t be able to use it quite yet if it uses AI.

Thanks!

- Gabriel

Hey @GabrielDocuSign ! Thanks for your query. There is an AI-powered search feature and it is currently under Limited Beta. Looping in @Dheepak G , who is managing this program.

Best,

Mayur

Hi! Will it be possible to customize or independently arrange the order of the search results type on the “All” tab? I’ve experimented with searches in this community and Gong’s, and I noticed that knowledge base articles and academy courses are near the bottom. In my own community which uses federated search with Zendesk’s KB and Skilljar’s LMS, I think we’d need those two elements higher in the list.

Hello,

With the enhanced search capability, when selecting the topic type, i.e., "question," the filters don’t show "group" categories. It seems that the dynamic filter doesn’t allow us to select the group, only the community categories.

In the example below, the best answer was given in a group category, but once the user tries to narrow down the location by using filters, only 44 results are visible out of 46.

 

Hello,

Following up on my previous comment, I've noticed that not only are groups not displaying, but also the categories containing the same keywords as the searched terms.

Some of our members have pointed out that new questions are often posted in categories they are not subscribed to. To stay up to date, they use the search feature for specific tags or terms. However, they find it difficult to locate the most recent posts because there is no way to filter by post age. Would it be possible to include sort by age within content type?

​@mbuuck1 , Thanks for your query we have received similar feedback and we are moving away from a Group based listing of results to relevance based listing of results in the “All Results” tab when we go GA.  This means all federated and community content will now have equal weightage in the “All results” page and hence the results listed will be by order of relevance across all sources (community and federated)

​@GabrielDocuSign  Thanks for your question, Please find my response below
1) For the first query we have not supported filtering by groups even with our older search experience, we will take this as a roadmap item.

2) Mismatch in the number of results in filters and total results : The count you see on the result page (46 in your case) is the total number of results that matched your search query (including community categories and Tags). The count you see for the filter (IFS Solution) is the the number of results that can be filtered for that category alone and is possible that there are other questions that matched and has different tags. To debug this, we would have to investigate it further to give you the exact reason. I would appreciate if you could open an support ticket for this. 
 
3) We are working on adding Sortable filters, which would sort all results by either relevance or by time (oldest to latest and vice versa). 

So I have turned this beta on but do not have the side filters anymore, just the ones across the top when I am in all results. Any thoughts on adding them before having to click across the top. This does not feel very intuitive for our users.  

Hi ​@KathrynMCarter - apologies for the radio silence here, we are looking into this for you. Will circle back asap!

Hi ​@KathrynMCarter - I finally have clarity on this.  :) So, what you’re seeing in your community as part of that open beta is as designed. However, there are further new updates and improvements to search on the way very very soon - that’s what you see here in this community (where, among other things, the filters are available on the left-hand side immediately).

Hey community! 

We have updated this article with information on Improvements to the Community Search Experience. Dive into the updates that will help you get the most out of your community experience.

➡️ Most important of all -- don't forget to subscribe to this article!

Hey Community!

We have just enhanced your search experience! 🧭✨

This article has been updated to reflect exciting improvements to our search functionality:

• New Filters let you refine results by source, content type, tags, and more.

• Smarter Ranking means the most relevant and timely content rises to the top.

• Clearer Visuals help you instantly recognize articles, discussions, and solved questions

Thanks for updating this article!

One piece of feedback: The image below shows the original beta UI and the current state. Most customers never saw that beta UI. The description of the new state vs previous state is accurate though… it is clearer and more condensed due to to the removal of avatars and social stats, etc. 
 

Clear and Condensed Layout

The new design minimizes clutter and distraction. By removing less useful data such as avatars and social stats, the search page now focuses on what matters: the content itself.