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Alistair FIeld
Alistair FIeld
Expert ⭐️
January 24, 2018

Platform performance issues? Please check our status page for updates

  • January 24, 2018
  • 9 replies
  • 1130 views

Before submitting a ticket due to poor performance please check out our status page:

http://status.insided.com/

 

 

We highly recommend subscribing to our the status updates. You will then receive notifications if there is a service interruption, critical issue or any kind of scheduled platform maintenance.

      9 replies

      Arakou
      Arakou
      Contributor ⭐️⭐️
      January 24, 2018
      Great initiative!!! The subscribe button is a big added value. Wel done guys! This saves confusion and some emails!
        OVOdarran
        OVOdarran
        Helper ⭐️
        January 24, 2018
        Love this, although currently having issues and no time on the last update so I don't know if this was hours ago or minutes ago.......

        Cannot currently login.....

        Darran
        Community Manager // OVO Energy / Boost Power
        Tanja
        Tanja
        Helper ⭐️
        January 24, 2018
        Very nice indeed! Same comment as Darran, a timestamp would be nice. And after some time ,don't know how much, some update.
          Shane1
          Shane1
          Helper ⭐️⭐️⭐️
          January 25, 2018
          Good feedback! In the future there will be timestamps and updates 🤓
            Jurgen
            Jurgen
            Helper ⭐️
            January 25, 2018
            Another tip: if you use AM and PM, it's probably good to add the timezone as well.
            Shane1
            Shane1
            Helper ⭐️⭐️⭐️
            January 25, 2018
            Yes, you're right Jurgen, I've adjusted it now 😉
            OVOdarran
            OVOdarran
            Helper ⭐️
            January 25, 2018
            Another tip: if you use AM and PM, it's probably good to add the timezone as well.

            Good shout @Jurgen 🙂
            Community Manager // OVO Energy / Boost Power
              Jurgen
              Jurgen
              Helper ⭐️
              September 19, 2019
              'Recently active' links seem to include wrong links to topics ("Empty page when clicking the most recent post"). Unless I'm mistaken, this is a platform wide bug. Could you give us proactive updates on this kind of issue on the community or on the status page?



              It could actually save you time, right?
                tom.shaddock
                tom.shaddock
                Gainsight Employee ⭐️⭐️
                September 19, 2019
                Hi Jurgen thanks for that - yes we already have an open support ticket with Jasper regarding this very issue. We've been having difficult replicating it - every link that keeps getting provided is no longer throwing the blank page error when the dev team come to investigate it, it has been a bit like a moving target for us here.

                Apart from the topics of:
                Did you have any more examples you can provide - as the most recent post button for these is redirecting correctly to the last post and not a blank screen.

                I've attached 2 screen recordings of what we can see on our end - the post loading normally when the most recent post button is clicked. This is the same result on the category page too.

                I'm wondering if its perhaps an issue related to either a user role, or perhaps a browser issue?

                Anyway I think we should keep the correspondence on the ticket with Jasper rather than on the end of an old topic - might be easier to keep everything in one place? I'll paste this response to him now.
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