How To Add Topics To a Group (From Control)
Topics can be added to groups from both the community and Control. This article focuses on how to add topics from Control. There are three ways to add topics to a group:
- Create a new topic from the Group page
- Create a new topic with the general Create option
- Move an existing topic from a the community of knowledge base to a group
Create a new topic from the Group page
-
Navigate to Groups in Control
-
Find the group you want to create a new topic in
-
Click New article in the top-right corner (or click the arrow to start a new conversation or question)
-
Create your topic like you are used to and click Publish Now
Create a new topic with the general Create option
-
Click Create in the Control sidebar
-
Select New article, New conversation, New Question (you can post events to private groups as well)
-
Articles: set Publish in* to Groups and select your group from the dropdown list
-
Conversations: select your group under the Category dropdown
-
Questions: select your group under the Category dropdown
-
-
Create your topic like you are used to and click Publish Now
Move an existing topic from a the community of knowledge base to a group
- Open a topic that was posted to the community or knowledge base in Control
- Click Forum and select your group from the dropdown list
Note: Moving topics from the community and knowledge base is an instant action.
You can also move topics posted to a group to the community or knowledge base.