How To Export a List Of Group Members

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Want to do some email marketing to group members? Or need to get a quick group member list? With inSided groups, you can easily download a complete group member list

Navigate to Groups in Control
Find the group where you want to download the list of members
Go to the Members view
Click Export CSV

Here’s an example of how the export looks like:

User name	User email	User ID	Rank title	Member status	Member since (UTC)
Amber	amber@email.com	217	Freshman	joined	2020-03-24 16:06:16
James	james@email.com	284	Salesman	joined	2020-03-24 16:06:02
Cameron	cameron@email.com	290	Salesman	joined	2020-03-24 12:00:25

export

JessicaMendez

Contributor ⭐️⭐️⭐️⭐️

Hi @Yoeri ! Is there a way to see what date each user joined the group in this export? I know we can see the date the user joined the community. There was a big engagement push and I’d like to see what were the results of this push after a certain date. Thanks!

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YoeriAuthor

Gainsight Employee ⭐️⭐️⭐️

Hey @JessicaMendez both the Members overview page in the group as the export will show when a user joined the group. This is visible in the Member since column.

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Group Product Manager, Customer Communities

JessicaMendez

Contributor ⭐️⭐️⭐️⭐️

@Yoeri Thank you so much! I was under the impression that the Member since column displayed when they joined the larger community, not the group. Thanks!

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YoeriAuthor

Gainsight Employee ⭐️⭐️⭐️

No, this is actually referring to when they joined the group. If you want to check when your members joined the larger community you can use the user overview Registered at column :)

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Group Product Manager, Customer Communities

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