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Yoeri
Gainsight Employee ⭐️⭐️⭐️
Mar 25, 2020 8:20 PM UTC
How to

How To Remove Members From a Group

Want to remove an unwanted or misbehaving member from your group? Here’s how:

  1. Navigate to Groups in Control

  2. Find the group where you want to remove members from

  3. Go to the Members view

  4. Find the member you want to remove and click Remove member

Removing a member is an instant action. The member will be removed from a group. He/she can rejoin, or request to join, the group at any time.

2 replies

LPortalupi
Helper ⭐️
Apr 17, 2020 7:13 PM UTC

Hi @Yoeri. Is this true for all groups, or only for private groups? And the member won’t be notified? I’m thinking it could be a nice feature to “remove member and send notification,” allowing a community manager to include a customized warning via private message along with the removal.

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Yoeri
YoeriAuthor
Gainsight Employee ⭐️⭐️⭐️
Apr 21, 2020 8:22 AM UTC

This is true for all groups, you can remove (some might call it “Kick”) a member from any group.

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Group Product Manager, Customer Communities