This new multi-product Gainsight community has revealed a UX update needed for multi-product communities. It should also be helpful for single product communities with multiple Product Areas in Ideas.
I can’t tell which of these ideas are relevant to which solution when I see them in the various activity feeds (home page, since last visit, recently active topics, etc).
The ideas page has filters for Product Area, but those other modules and feeds do not.
As a user of just one product, I’d like to see a visual cue as to which product area the Idea is for. This could be similar to how the category name is shown on other posts.
The visual cue helps me scroll through the feeds and entices me to click into those related to my solution(s). Whereas the current state encourages me to ignore most ideas with the assumption thery’re for the solution(s) I don’t use.
