Hi Team -
As of today, when you leverage the Gainsight App for Zoom and add a Timeline Activity to the C360, this does not sync with the gong.io call recording added to the Timeline Activity.
Please see limitation article HERE.
Can we put in a product request to solve for this limitation to be able to leverage the Gainsight App with Zoom to log a Timeline Activity and have the same call sync’d with the gong.io recording added to the Timeline?