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P360 Feedback

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sarah_couch
nancy_bray
nicole_gemmer
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    sarah_couch
  • nancy_bray
    nancy_bray
  • nicole_gemmer
    nicole_gemmer

angela_domenichelli

View Sent Email: Only shows emails sent from P360 of the 1 person’s record that was accessed to create the email.  Users would expect to see all sent emails here.

Cannot configure/remove OOB Summary fields: We do not use Title and cannot replace it with information we do use.  

Automated Program Timeline Activities are not displayed - end users want a place to see all communications for the Person record, including (and especially) the automated ones they may not have easy access to in their gmail sent items.

Gainsight Search should include P360 results when searched by configurable fields (OOB, probably name and email).

 

4 replies

dayn.johnson
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 648 replies
  • July 29, 2024
angela_domenichelli wrote:

Automated Program Timeline Activities are not displayed - end users want a place to see all communications for the Person record, including (and especially) the automated ones they may not have easy access to in their gmail sent items.

Gainsight Search should include P360 results when searched by configurable fields (OOB, probably name and email).

 

Absolutely. Timeline is huge for us. We don’t use P360 currently, but all of our JO programs are logged to the timeline, and not being able to see those emails via P360 would be a big step backward.


alizee
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 663 replies
  • February 20, 2025

Exploring P360 and I concur with this feedback. 

Timeline needs to behave coherently with other areas where timeline is accessible. 


alyssa.harding
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  • Contributor ⭐️⭐️⭐️
  • 10 replies
  • April 8, 2025

 

Information in top header does not flex-grow to fill the container


alyssa.harding
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  • Contributor ⭐️⭐️⭐️
  • 10 replies
  • April 8, 2025

There needs to be an Attributes section available


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