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Accessibility of Through-Partner Customer Success admin page for Non super admin users

Related products:CS Authentication & User Management
  • August 8, 2024
  • 1 reply
  • 9 views
matthew_lind
pgeorge
Revant_Amingad
Molly.McQ
Kenneth R
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  • matthew_lind
    matthew_lind
  • pgeorge
    pgeorge
  • Revant_Amingad
    Revant_Amingad
  • Molly.McQ
    Molly.McQ
  • Kenneth R
    Kenneth R
  • Alicia Fisk
    Alicia Fisk
  • Nadia Nicolai
    Nadia Nicolai
  • jnakano
    jnakano
  • vishkatti
    vishkatti
  • ahamburg9
  • kathleenorazio
    kathleenorazio

pranaykundarapu

Hi Team,

Regarding the Through-Partner Customer Success admin page access is only available to super admin users.

Client FloQast, Inc., has inquired about the possibility of implementing custom permission sets for full users to access Through-Partner CS, rather than requiring super admin access.

Reason: The team includes members who manage partner relationships and are better suited to handle this page. However, these individuals do not require comprehensive super admin rights.

1 reply

pmccrudden
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  • Contributor ⭐️⭐️
  • 6 replies
  • March 10, 2025

This is a must have for the product. If like ourselves you are utilising this feature it’s likely you’re operating in a relatively large company with a Partner management team to manage Partners.

This feature can only be fully utilised with the current Admin login and for us it is not feasible to be continuously having the Partner management team firing requests in to us on a daily basis to add new Relationships or Partner users to existing partners. It is slowing down the process for us and causing friction unnecessarily as with the access added it will be a great add-on feature.

We really need the functionality to create a permission bundle that allows a non-admin user access to manage the functionality with this feature. 


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