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New Idea

Have the ability to remove test participants from Dynamic Programs

Related products:CS Journey Orchestrator, Email & Notifications
  • February 13, 2025
  • 2 replies
  • 24 views
dandre
  • dandre
    dandre

kelly
  • Helper ⭐️⭐️⭐️
  • 312 replies

Surprised to find this isn’t a thread already (or if it is, the search functionality in community has gone down dramatically), but test participants in Dynamic JOs are only relevant prior to publishing and should be removed once live. 

How test participants are treated within the program analytics is very inconsistent. For a program I just launched, I have 3 participants, two of which were dropped before publishing. Yet I have six survey participants - 1 for each ‘true’ participant and 1 for each ‘test’ participant - why? And why isn’t there a mechanism to remove them? 

 

2 replies

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  • Contributor ⭐️⭐️⭐️⭐️
  • 45 replies
  • February 26, 2025

+1. Having the same issue, and do not see a way to remove Test Participants. Even though their Participant State is “Review”, when I set the filter to show participants in “Review” state, they don’t show up for me to remove.


dayn.johnson
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 647 replies
  • February 26, 2025

Yet another blocker to adopting dynamic JO.

Really wish we didn’t have to clone programs just to test them, but… here we are.


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