New Idea
Survey Question Type: Ranking - usage unclear for the respondee
I have created a survey with a Ranking question where respondees have to rearrange a series of options in the order they want.
But I have found it not so user friendly, it took me a few minutes to realize that I should drag and drop the options to make it work. Also, I think that if the arrows would be on the left hand side it would be easier to understand.
Also, my problem is that the answers of people were matching exactly the order we initially had, so I think that people have just submitted the survey without changing the order. It could be that that was the order they wanted, but I can't be sure.
I think it would be better to have 2 panes, one with the original list and the second with the new order chosen by the person responding.
But I have found it not so user friendly, it took me a few minutes to realize that I should drag and drop the options to make it work. Also, I think that if the arrows would be on the left hand side it would be easier to understand.
Also, my problem is that the answers of people were matching exactly the order we initially had, so I think that people have just submitted the survey without changing the order. It could be that that was the order they wanted, but I can't be sure.
I think it would be better to have 2 panes, one with the original list and the second with the new order chosen by the person responding.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.