Skip to main content
New Idea

Email Assist - Survey Question template

Related products:None

heather_hansen

Wanted to mention this.  I had an playbook with an email assist task where the email template had a button for the survey.  I edited the email template to be a question instead, and when I went back to refresh it in the playbook task, it gave me a message saying the email template had been deleted when it was still active.  I believe this behavior happened because email assist doesn’t support inline survey questions, so it might make sense to update the error message to say something different besides “deleted” since it wasn’t.

Thanks!

2 replies

sai_ram
Forum|alt.badge.img+1
  • Expert ⭐️⭐️
  • 3727 replies
  • March 4, 2021

@heather_hansen sorry for the inconvenience. This use-case needs hands, let me check and get back to you. 


  • Helper ⭐️⭐️⭐️
  • 347 replies
  • March 4, 2021

Hello @heather_hansen 
Thanks for bringing this up. We will address this with proper message in our new product email from anywhere.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings