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2-way Jira Integration

Related products:CC Analytics & ReportingCC API & Integrations
  • November 25, 2021
  • 5 replies
  • 103 views

Christa Brown

Our product team is looking for 2-way integration with Jira to be able to use the Ideation module effectively with our existing internal Jira product development process. As a minimum, we would like to be able to update the status in our community from Jira. 

5 replies

  • Helper ⭐️
  • December 7, 2021
Thanks for sharing this idea, I will set the status to open.
 
Updated idea statusNewOpen

  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • February 1, 2023

Hi @Dick any update on this - is an integration with Jira and inSided possible? Our product team would like that, and it would for sure increase community engagement from/to our product org. Thanks, @Julian FYI


Kgastaldo
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  • Helper ⭐️⭐️⭐️
  • December 15, 2025

We’re looking at creating an integration with the API/workato. Has anyone else done this?


sleslie99
  • Contributor ⭐️⭐️⭐️
  • March 17, 2026

Hello Experts, 

Has anyone implemented a 2-way Jira integration? Essentially, we only need to pass Idea Status back from Jira to GS Community. 

Thank you, Sara 


Aleksandra
  • Gainsight Product Manager
  • March 31, 2026
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