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Christa Brown
Contributor ⭐️⭐️⭐️
November 25, 2021
Discovery

2-way Jira Integration

Related products:CC Integrations
  • November 25, 2021
  • 6 replies
  • 129 views

Our product team is looking for 2-way integration with Jira to be able to use the Ideation module effectively with our existing internal Jira product development process. As a minimum, we would like to be able to update the status in our community from Jira. 

6 replies

Helper ⭐️
December 7, 2021
Thanks for sharing this idea, I will set the status to open.
 
Updated idea statusNewOpen
Contributor ⭐️⭐️⭐️⭐️⭐️
February 1, 2023

Hi @Dick any update on this - is an integration with Jira and inSided possible? Our product team would like that, and it would for sure increase community engagement from/to our product org. Thanks, @Julian FYI

Kgastaldo
Helper ⭐️⭐️⭐️
December 15, 2025

We’re looking at creating an integration with the API/workato. Has anyone else done this?

sleslie99
Contributor ⭐️⭐️⭐️
March 17, 2026

Hello Experts, 

Has anyone implemented a 2-way Jira integration? Essentially, we only need to pass Idea Status back from Jira to GS Community. 

Thank you, Sara 

I love working with communities of people- online and in person!!!
Aleksandra
Gainsight Product Manager
March 31, 2026
OpenDiscovery
Aleksandra
Aleksandra
Gainsight Product Manager
September 17, 2026

Short update on this idea. The manual one-way sync of posts to Jira is on our mid-term roadmap - Q4 this year or Q1 next year. Two-way sync and push automation will follow.

Aleksandra