CTA's for Success plan in draft state.

@katepalli we are working on the lot of new designs in Success plans area.This will really help us! Thanks for the brining up this here. 

Redirecting this to the product team for more visibility. 

Thank you for the feedback. The suggested microcopy makes sense. Will include the change in the roadmap.

Hello, is this still on the roadmap?

Yes the change is microcopy is in medium term roadmap. 

Ran into this same issue recently, it hasn’t been fixed.

Also found that Gainsight Home Portfolio Summary has an Open CTA attribute, this also includes Success Plan CTAs that are in a draft state which is very misleading as it’s hard to find these CTAs.

Not sure why this attribute is including these CTAs in a draft state.

Why is this even a thing? Why can the URLs not link to objectives where a Success Plan is in Draft? I don’t think the problem is the copy, I think the problem is that the links don’t work to begin with. The CTA exists, and you can link to it - there’s no reason you should get an error clicking on the URL.

This is a terrible user experience. Here is the current workflow:

1. View report on CTAs
2. Click Link to CTA
3. Get error
4. Get frustrated and slam laptop closed (optional)
5. Go back to report. If Success Plan or Company name is included, click that instead.
6. Go to Success plan
7. Go to objectives
8. Find CTA
9. Click on CTA.

Instead, you could do something like this:

1. View report on CTAs
2. Click Link to CTA
3. CTA Opens

Can we get some help with this @anirbandutta ?

@mpatra some great UX feedback for Success Plans in Draft status.