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New Idea

Gainsight Assist for Outlook: Feature Enhancements

Related products:None
brandon
amanda_rudyj
jean.nairon
samantha_braastad
martha_stuart
+1
  • brandon
    brandon
  • amanda_rudyj
    amanda_rudyj
  • jean.nairon
    jean.nairon
  • samantha_braastad
    samantha_braastad
  • martha_stuart
    martha_stuart
  • blake_kenny
    blake_kenny

duncan.young
  1. There’s a very popular product idea for the GMAIL plugin for the ability to select activity type when logging from the plugin - would love that for Outlook.
  2. We have issues within our org where we have accounts with the same names (but different brands). At the moment the ‘Log Email To Timeline’ button is greyed out for these accounts. Would be good to show some more metadata about the account so the CSM can select the right account and these can be differentiated in the list.

 

 

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