I have found out that if an email goes directly to a c360 timeline, the profile picture of the user that sent the email is not referenced from Salesforce or anywhere else. If the email goes to draft and then assigned to an account the Salesforce profile picture is used.
This request is for when a user set up in user managment that is associated to a SFDC user, their image is used in the timeline entry.
Discovery
Email to Timeline profile picture support
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