Our team often needs to wait for the technology to locate social media profile within Sponsor Tracking, which means the status is Pending. We'd love a way to notify the CSM when that status has changed and the sponsor begins to be tracked so that the CSM knows it's working, or can follow up if it's not.
New Idea
Notifications for Sponsor Tracking Status
Hi,
The "Tracked" contacts are stored in an object called as "JBCM__SponsorTracking__c" the field is "JBCXM__status__c"
You can write a trigger on this field to send email when the status changes from Pending to tracked.
Thanks
The "Tracked" contacts are stored in an object called as "JBCM__SponsorTracking__c" the field is "JBCXM__status__c"
You can write a trigger on this field to send email when the status changes from Pending to tracked.
Thanks
+2Hey Azhar, do you by chance have an example?
Not exactly for this usecase but for another. I will code it up and post it here in a day or two.
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