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New Idea

Set Scorecard section default view

Related products:None
alizee
Surendra
  • alizee
    alizee
  • Surendra
    Surendra

john_apple

With the Scorecard section of 360, there is a Summary and List view options.

There should be a way to set default to List view rather than Summary. List view will display comments for measures, whereas Summary does not. Some might find more value in seeing the comments rather than what’s available from Summary.

4 replies

shantan_reddy
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  • Gainsight Employee ⭐️
  • 210 replies
  • September 28, 2020

@john_apple Valid point. We’ll make a note of this for the revamp.

 

Regards,

Shantan


jenlpro
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 55 replies
  • November 29, 2022

@shantan_reddy I see that you commented on this 2 years ago and that the status is in consideration - is there any update? We just revamped our Scorecards and a lot of important information is being missed by users whose scorecard is defaulting to the summary view instead of the list view. Thank you!


shantan_reddy
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  • Gainsight Employee ⭐️
  • 210 replies
  • November 30, 2022

@ChiragJ Can provide more info.

 

Regards,

Shantan


ChiragJ
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  • Gainsight Employee ⭐️
  • 95 replies
  • December 5, 2022

Hey @john_apple , @jenlpro , Please help me understand your ask better. Currently I see that the selection between Card and List view for an end user is sticky and so once a user switches to List View from default Card view , the subsequent load of scorecard section on C/R360 should retain the List View. I wanted to understand if the ask from your end is to have Admin set the default option as List View ? 

Thank you.


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