Skip to main content
Open

Gong Integration: Keep calendar entries as "Logged" (via Gmail Assist) when merged with a Gong timeline entry

Related products:CS Timeline & Activity Tracking

kstewart1289

If a CSM logs a calendar activity via Gainsight Assist and then a matching Gong call comes in, the “Logged” status reverts back to “Add Activity”. 

It needs to stay as “Logged” so CSMs can keep track of calendar events they have logged in timeline.

3 replies

Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • 109 replies
  • August 10, 2022

@kstewart1289 Thanks for sharing this, will look into this issue and update you.


Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • 109 replies
  • August 10, 2022
No StatusAcknowledged

Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • 109 replies
  • August 10, 2022
Updated idea statusNo StatusAcknowledged

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings