- If the Contact cannot be found by crawling the Internet, update the status to "Not Found-Contact GS". This would allow for a CTA to be created based on that status to alert the AM.
- Provide a place within the Sponsor Tracking widget for the AM to enter the LinkedIn URL directly, so this can be decentralized and not required admin action
New Idea
Sponsor Tracking - stuck in pending
We have over 30 Contacts that are stuck in Pending Status. I sent the list to Customer Support and they confirmed the status and gave next steps as submitting a request to manually update the contact with the Linked In URL. The issue with this is it is not scalable or repeatable. The Sponsor Tracking process needs improved life cyle management:
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