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Advanced Cron Scheduler in Rule Chain

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angela_domenichelli
perry_rogers
elaine_cleary
Kaffersan
bradley
  • angela_domenichelli
    angela_domenichelli
  • perry_rogers
    perry_rogers
  • elaine_cleary
    elaine_cleary
  • Kaffersan
    Kaffersan
  • bradley
    bradley

kyle_s
  • Contributor ⭐️⭐️⭐️
  • 11 replies
The ability to schedule bionic rules using cron expressions is very helpful. We primarily use  rule chains and these can only be scheduled up to once a day.

20 replies

jitin_mehndiratta
Kyle,

Thank you for the input. Advanced Scheduling of Rule chain is in our backlog. I will keep you updated on when it gets prioritized for any release. 

Regards,
Jitin

kyle_s
  • Author
  • Contributor ⭐️⭐️⭐️
  • 11 replies
  • September 14, 2017
Great news, thanks Jitin

Kyle

tom_gerth
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  • Gainsight Employee ⭐️⭐️
  • 71 replies
  • October 31, 2017
I've got a customer that this would be immensely helpful for!  Any thoughts on when this might be available?

john_nunziati
  • Contributor ⭐️⭐️
  • 8 replies
  • November 22, 2017
This would be very helpful for us! We had to stop using the rule chain for setting customer health scores because we wanted to update scores multiple times per day. Excited to hear when advanced cron scheduling will be available for rule chains. 

andrew_cummins
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This would be helpful for us. Love the new cron scheduling in rules. 

spencer_engel
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  • Expert ⭐️
  • 670 replies
  • February 1, 2018
Any word on when this will be available?

amanda_kamich
  • Contributor ⭐️⭐️
  • 9 replies
  • April 5, 2018
We also need to be able to run a rule chain automatically multiple times a day.

phani_kumar
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  • Gainsight Employee ⭐️⭐️
  • 332 replies
  • December 9, 2019

Hi.

One of our customer asking us to schedule a Rule Chain to run on a Bi-Weekly basis.

Right now in Rules Engine, we have an Advanced Option. In this with the help of “Cron Expression”, we can schedule any rule to run on Bi-Weekly.

But this option is not available in Rule Chain. If we can have the same option in Rule Chain that would be helpful for us and customers as well.


andreammelde
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  • Helper ⭐️⭐️
  • 368 replies
  • October 28, 2020

This would be super helpful. We are trying to keep our Opt Outs in sync with SFDC, and being able to check more frequently throughout the day would be much better


rakesh
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  • Lets put your data to work!
  • 835 replies
  • October 30, 2020

@andreammelde  For syncing data with SFDC, Realtime rules that we are working on is a better path than more frequent rule chains. 

 

We do not want to provide the ability to have more frequent rule chains in the short term. 


andreammelde
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  • Helper ⭐️⭐️
  • 368 replies
  • October 30, 2020

@rakesh  is the real time rule on the current roadmap? any idea on timing?


rakesh
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  • Lets put your data to work!
  • 835 replies
  • October 31, 2020

Yes, its on the roadmap, we are targeting the first cut in November


Forum|alt.badge.img+3
  • Helper ⭐️
  • 256 replies
  • April 6, 2021

Please escalate this if possible. Our Rules Engine queue is super clogged and that could be alleviated with rule chains, but rule chains don’t support more than once daily scheduling unless we trigger an event somehow. It shouldn’t be so difficult to optimize the rules engine schedules. 


gunjanm
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  • Expert ⭐️
  • 523 replies
  • April 6, 2021

Agreed with @ana_g ! Sooner the better would be amazing. I have made a makeshift Rule Chain by adding 1 minute in the Cron expressions, but this is very tedious and hard to maintain!

  
End Proctoring-
 

Forum|alt.badge.img
  • Helper ⭐️
  • 46 replies
  • September 14, 2021

+1 to this! definitely aligned with @gunjanm and @ana_g 


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • July 21, 2023
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

romihache
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 431 replies
  • July 21, 2023

I’m struggling with this issue and I have a strong deja vú feeling but I can’t see I comment here so here it goes:
YES; PLEASE. And for Data Designer too!


sacha
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 57 replies
  • July 22, 2023

Yep yep, this would be gud 


mobrien14
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  • Helper ⭐️
  • 38 replies
  • July 30, 2024

Are there any updates on where this request is in the backlog/roadmap?

Having the ability to utilize cron expressions via rule chain (plus the standard sub chain options) would be a huge asset in organizing some of our current standalone items that run every 2/4 hours.  


TMaier
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  • Helper ⭐️
  • 175 replies
  • July 30, 2024

Totally understand not wanting to encourage the customerbase to overschedule jobs and overtax the infra, but this IS possible in other areas and the only difference here is convenience to us. We should have all options available to us.


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