New Idea
5.2 Release - need ability to hide the Community and Support links on the GS search bar
We need the abilty to restrict the Community and Support links that exist on the GS search bar to ONLY Gainsight users with Gainsight Admin access permissions.
We do not want our end users opening support tickets with Gainsight directly (believe me, Gainsight does not want this either) or logging ideas/problems to the Gainsight community. The ideas posted to the community from Red Hat need to be managed/throttled through our operations/administration team to ensure they are inline with our internal roadmap.
This to me feels like a pretty big item from an operational perspective. How quickly can this get rectified?
We do not want our end users opening support tickets with Gainsight directly (believe me, Gainsight does not want this either) or logging ideas/problems to the Gainsight community. The ideas posted to the community from Red Hat need to be managed/throttled through our operations/administration team to ensure they are inline with our internal roadmap.
This to me feels like a pretty big item from an operational perspective. How quickly can this get rectified?