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New Idea

Tracking usage of specific dashboards (and reports)

Related products:CS Reports
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michelle_flink
Customer would like the ability to see usage of specific dashboards (and reports) that are being used and what is not being used (as well as what specific users are using specific reports).  Right now, we do not have this granular insight, but would like to submit this idea.  


4 replies

frank_reno
  • Contributor ⭐️
  • 1 reply
  • March 1, 2016
+1.  There is a lot of value in this feature, specifically being able to track the adoption of Gainsight, what content is being used and what is not.  It can help drive discussions on content that may be stale and needs to be retired, as well as what new content needs to be created.

shiv_kumar_katiyar
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Can we get some update on this because I see few more customer recently reaching out to support with the same use-case.



adotts
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  • Contributor ⭐️
  • 2 replies
  • May 9, 2019
Is there any update on this? I would love to be able to track which dashboards my team is using and which they aren't so that I can work on updating the lesser used ones and drive adoption. I was hoping this would be something I could do in Gainsight 360.



kevinolayta
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  • Contributor ⭐️⭐️
  • 3 replies
  • January 22, 2025

Any update on this? I think a lot of customers will benefit from this feature.


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