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Multi-select picklist option available in Timeline

Related products:CS Timeline & Activity Tracking
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meenal_shukla

Customer wants a timeline entry for product audit. In that audit, there will be multiple products that will be audited. How can they mark more than one product in the dropdown that shows up if there is no multi-select picklist option?
 

51 replies

nitisha_rathi
  • Expert ⭐️
  • 1134 replies
  • February 13, 2019
Hi Meenal,

 

Agree that it is important and it is in our medium-term roadmap. I will update the ETA once we start working on it.

 

Thanks,

Nitisha


tom_gerth
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  • Gainsight Employee ⭐️⭐️
  • 71 replies
  • August 21, 2019
+1 for this!


Forum|alt.badge.img
  • Contributor ⭐️⭐️
  • 7 replies
  • August 22, 2019
+1 this request. We have a use case where we would like CSMs to log activities like 'Meeting' and be able to specify the 'Purpose' for the meeting from a list of pre-defined values (e.g. renewal discussion, exec visit, roadmap presentation, etc.) where there may be more than one applicable value (e.g. an exec visit can include a renewal discussion).


  • Contributor ⭐️⭐️⭐️
  • 11 replies
  • August 22, 2019
+1 to this—like many others, we want to be able to specify what was covered in a meeting with clients, and multiple things may have been discussed, so a multi-select picklist is ideal. The 15-field limit on Timeline makes it so that we can't have checkboxes for all of these, and those are not aesthetically pleasing, anyway!


anirudh_allika
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  • Contributor ⭐️⭐️
  • 8 replies
  • January 23, 2020

@nitisha_rathi any update on the below enhancement? FYI @Jaya 


sai_ram
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  • Expert ⭐️⭐️
  • 3727 replies
  • January 28, 2020

All, Sorry for the delay. Do due to other priorities we moved this to backlog but we definitely have this in our near term road-map. 

 


anna_whitehouse
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  • Contributor ⭐️⭐️⭐️
  • 18 replies
  • January 29, 2020

+1 We would also like to use it for feature tracking. It seems strange that you can create a multi-select dropdown in Data Management, but can’t add it to the Timeline layout.


meenal_shukla
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  • Author
  • Gainsight Employee ⭐️⭐️
  • 208 replies
  • January 29, 2020

jeremy_johnston
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+1 we are migrating customers to new product versions and want to track related milestones using mutli-select lists in Timeline.


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  • Gainsight Employee ⭐️
  • 10 replies
  • May 6, 2020

+1 for this


sierra_evans
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 70 replies
  • May 18, 2020

+1 for this


nitisha_rathi

This capability will be available in Q3, 2020.


HollySimmons
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  • Helper ⭐️
  • 168 replies
  • August 17, 2020

Eagerly awaiting this - do you know when in Q3 it’s cited for? @nitisha_rathi 


nitisha_rathi
  • Expert ⭐️
  • 1134 replies
  • August 26, 2020

This may be delayed to Q4. I will keep you updated about the exact ETA.


joe_difilippo
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  • Contributor ⭐️⭐️⭐️⭐️
  • 36 replies
  • October 13, 2020

Hi @nitisha_rathi,

Are there any updates on when this will be delivered?

Thanks,
Joe 


sai_ram
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  • Expert ⭐️⭐️
  • 3727 replies
  • October 16, 2020
joe_difilippo wrote:

Hi @nitisha_rathi,

Are there any updates on when this will be delivered?

Thanks,
Joe 

@joe_difilippo sorry for the delay on this. We have other priorities on the road-map and we will do this in near term. Thanks for your vote!!


phani_kumar
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  • Gainsight Employee ⭐️⭐️
  • 332 replies
  • October 16, 2020

+1 for this and vote :ballot_box: .


Forum|alt.badge.img
  • Contributor ⭐️⭐️⭐️
  • 16 replies
  • October 21, 2020

+1 for this


  • Contributor ⭐️
  • 1 reply
  • April 27, 2021

+1

Can you share an updated ETA?


edleguizamo
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  • Contributor ⭐️⭐️⭐️
  • 22 replies
  • May 18, 2021

+1 on this. We have reached the limit on the fields in timeline and are having much trouble adjusting the program to our needs. We could condense 6 fields if this was a possibility leaving us with plenty of room. an update would be very helpful

 


Chirag
  • Helper ⭐️
  • 82 replies
  • May 19, 2021

Thanks for the post,  it is a valid ask and it is on our mid-term roadmap. 


sierra_evans
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 70 replies
  • May 21, 2021

Y’all are killing me with this one!! :( :( :(


travis_floyd
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  • Contributor ⭐️⭐️⭐️⭐️
  • 39 replies
  • July 19, 2021

This was requested over 2 years ago and has 47 votes, and is in a status of Under Consideration?!  What more do we have to do to get this pushed along?!  @dan_ahrens please push this one up in priority.


bradley
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  • Expert ⭐️
  • 1128 replies
  • July 19, 2021

Can I also add that this 

be seriously looked at as well? I like the Timeline idea but if we can’t report on it or even (last I checked) aggregate on the field when it is present in a Horizon Analytics report it’s going to be a bad time.


dan_ahrens
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  • Expert ⭐️⭐️⭐️
  • 1984 replies
  • July 19, 2021

This one is still on the roadmap, but Timeline Templates are planned to come first. 


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