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New Idea

Ability to hide relationships in search

Related products:None

  • Gainsight Employee ⭐️
  • 2 replies

Currently in Relationship search configuration you are able to add additional fields to search by, but you are not able to remove the default fields. 

 

Customer use case for this is that they are only initially configuring the relationships, they are not being used yet and would like to hide the relationships until end users are using this feature. 

6 replies

darkknight
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  • Expert ⭐️
  • 1981 replies
  • May 13, 2022

Very confusing to have Relationships pop up in the search.  It may be nice for certain configurations/use cases, but not for every use case.  Should be able to disable the relationships from being in the search.

 

Also Hard to understand why there is a toggle switch if you’re not allowed to toggle. 

 

 

 


bradley
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  • Expert ⭐️
  • 1133 replies
  • May 13, 2022

@gopal_rao_kallepu another idea to answer your question here: 

:)


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • May 16, 2022

+@gopal_rao_kallepu on this thread


jessicatang
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  • Contributor ⭐️⭐️⭐️⭐️
  • 27 replies
  • October 30, 2023

+1 to this because it is a huge pain point for our users when searching for their respective relationship on a company. Unfortunately, this is exacerbated because of the number of companies that we have with the same/similar names. It becomes difficult to ensure they are selecting the correct Company + Relationship. 


cankney
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  • Contributor ⭐️⭐️⭐️
  • 19 replies
  • June 12, 2024

+1 on this. My current use case - We used Relationships in the past but no longer use them. I’m going through and cleaning up/removing them, but it would be nice to be able to turn off the search functionality so that no one navigates into them before I do the actual record removal.


alizee
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 664 replies
  • April 9, 2025

Same as ​@cankney . 


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