Skip to main content
Open

Add Filters to Engagement Performance Analytics

Related products:PX Analytics
  • November 28, 2022
  • 3 replies
  • 37 views
spencer_engel
jared_block
lisa.mirth
diana_luo
  • spencer_engel
    spencer_engel
  • jared_block
    jared_block
  • lisa.mirth
    lisa.mirth
  • diana_luo
    diana_luo

sgage
  • Gainsight Employee ⭐️
  • 4 replies

Issue:

In the Analytics Engagements section, there is not currently a way to apply Filters directly on the results.

The workaround is to save the Engagement Performance as a report > pull it into a dashboard > then apply desired filters. This is time consuming and adds the number of steps a user takes to view the desired metrics.

Request:
Allow for Filters to be applied directly to Engagement analytics.

 

Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • November 30, 2022
No StatusAcknowledged

Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • November 30, 2022

Thank you for sharing this Stephanie! Will look to address this in subsequent releases.


sgage
Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • December 16, 2022

Other current filtering workarounds (for visibility):

  • Audience Explorer Filtering using In-App rule(s)
  • Query Builder (Event: Engagement. . . )


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings