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Increase Individual Image Size Limit in Email Templates

Related products:CS Journey Orchestrator, Email & Notifications
sarah_johnson
  • sarah_johnson
    sarah_johnson

dayn.johnson

Couldn’t find any posts that raised this issue, so here goes…

Would it be possible (or is it on the roadmap) to increase the individual embedded attachment size in JO email templates? I recently ran into this issue while trying to insert a GIF. In the future I’ll work with my teammates to see if we can reduce the file size prior to the day the email is due to be sent, and otherwise will see if we can get these GIFs hosted and use an image source link, but 5 MB seems a bit low for a per-attachment limit.

I could understand if there is a per-email attachment limit, but a per-image limit seems a bit strict.

Any info would be appreciated!

 

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