Skip to main content
New Idea

Inline survey question tips

Related products:CS Journey Orchestrator, Email & Notifications
  • September 15, 2023
  • 0 replies
  • 101 views
lila_meyer
  • lila_meyer
    lila_meyer

Here are some things I have had to re-discover, so I’m putting them here in case they help anyone else working with Programs:

  • If an email template has a survey, that email template can’t be used in a CTA.
  • If an email template has a survey, and the question is a radio button, the question won’t show up as an available option for an Advanced Program
  • For Advanced Programs, you only see email templates with inline surveys in them if you pick NPS Survey or Generic Survey as the type of Program.

0 replies

Be the first to reply!

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings