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Display category description upon hover or as help text

Related products:CC CustomizationCC Topic Creation

adam.ballhaussen

There are two locations where displaying descriptions for categories could be extremely helpful:

  1. On the Category buttons when viewing a parent category
  2. In the Category selection area when creating a new topic

Our users often share with us that they don’t know what types of content should be posted within certain categories. We’ve created detailed descriptions and added What can I find in… posts to every category (thanks for the inspo on that one, @Julian and @Daniel  🙂), but some of our categories aren't as intuitive as others when you only have the name to go off of.

 

I imagine that this could function very similarly to the help text that appears to define Question, Conversation, and Idea when creating a topic. This could be really helpful for us and our users!

 

Categories displaying on parent category

^ here you could add an “i” icon so that users can hover to see the full description, or allow them to click a “+” to expand the card to show the description

 

Categories displaying in selection area when creating a topic

 

Example of Question / Conversation help text for reference

 

3 replies

  • Helper ⭐️⭐️⭐️
  • 732 replies
  • May 6, 2021

Hello @adam.ballhaussen Thanks a lot for this idea, this is a very interesting one. Thanks for sharing feedback from your end-user on this one. I will leave this idea open to gather some votes :)


  • Helper ⭐️⭐️⭐️
  • 732 replies
  • May 6, 2021
Updated idea status NewOpen

adam.ballhaussen
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Thank you @Marion Frecaut!


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