We have 2 completely different products each with their own customers. We want to include both in the knowledgebase. In order to do this properly it would help us enormously to add an extra level to the knowledgebase so that we can indicate the product on the first level and the content on the next two levels.
Closed (Duplicate)
Extra layer in the knowledgebase
Good idea Annelies, we have exacly the same problem 
With different products and 200+ articals it gets confusing and unstructured very fast.
Updated idea status New → Closed (Duplicate)
Idea merged into:
All the votes from this idea have been transferred.
Idea merged into:
All the votes from this idea have been transferred.
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