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Closed (Duplicate)

Extra layer in the knowledgebase

Related products:CC Community

annelies.bootsman

We have 2 completely different products each with their own customers. We want to include both in the knowledgebase. In order to do this properly it would help us enormously to add an extra level to the knowledgebase so that we can indicate the product on the first level and the content on the next two levels.

3 replies

Nils Heinen
  • Contributor ⭐️
  • 1 reply
  • May 7, 2021

Good idea Annelies, we have exacly the same problem :thumbsup: With different products and 200+ articals it gets confusing and unstructured very fast.


  • Helper ⭐️⭐️⭐️
  • 732 replies
  • May 20, 2021
Updated idea status NewClosed (Duplicate)
Idea merged into:

All the votes from this idea have been transferred.

  • Helper ⭐️⭐️⭐️
  • 732 replies
  • May 20, 2021

Hello @annelies.bootsman Thanks a lot for your idea. I merged it with an idea that already exist about this topic, so we can keep all the insights in one place


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