I love that InSided added in the ability to Save as Draft for Articles, but not all of the content we create from our internal teams should fall under the Articles category. For instance, we have events that our Marketing team hosts where we would like to create a continued conversation thread for - these topics should fall under “Conversations” instead of Articles. Having these types of posts set up and saved as drafts ahead of time will:
- allow our teams to work more efficiently, so that we don’t have to spend time hustling post-event to get a conversation thread going
- give us a link to use in advance, so that we can queue up our post-event thank you emails to customers that attend, and link them back into the Community
- allows us to quickly pop into that post and embed our video from the event before we post the conversation topic
In this case, I think the ability to do this should either be anyone in Moderators/Community Manager, or anyone in the Employee User group (I’m sure that is more complicated though since they don’t all have access to the back end).
This also just helps to build overall engagement in our community, something we are trying to focus heavily on this quarter.
Thanks team!
-Cass.
