I create product updates that look like this:
But when someone is subscribed to the Product Update channel they get an automated message like this:
The body preview uses the Variable: {topic content} Can we have some formatting for this variable?
Better yet, can it just take a screenshot of the top 800 pixels and use that as the {topic content preview}?
+1+1
100% agree. The preview with no formatting is a poor experience to the point where I am trying to decide if I should remove the preview from the email all together.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
