I have a super specific ask that probably only applies to us, but I’ll throw it in here anyway:
Since we sync conversations from a different platform into inSided, I’d like the ability to prevent notifications emails from being sent to community members if the topic contains a certain moderator tag (ie.. no_emails). Doing this would allow us to sync these threads without bombarding people with notifications when the conversations sync happens.
I’d likely have a flow like this:
- Mark thread as ‘synced’
- Moderator tag ‘no_emails’ is automatically added to the new topic created in inSided (likely via API)
- Sync completes and all replies appear in inSided (no emails are sent to community members since this tag was added)
- Remove ‘no_emails’ tag so notifications for future activity are sent
I totally understand if this will be archived immediately (I won’t take offense), but I wanted to drop it in here anyway.
Thanks!