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Contributor ⭐️
February 1, 2021
Released

Ability for users to search for articles created in PX

Related products:PX In-App Hub (formerly KC Bot)
  • February 1, 2021
  • 3 replies
  • 89 views

With the current product design this is not possible, you can only search the articles from the knowledge base in the Bot. 

 

We want to create articles/link to articles in PX and then have the user search for these. Directly added articles should be listed higher than KB ones. 
 

3 replies

sai_ram
Expert ⭐️⭐️
February 1, 2021

@zacdarocha agree with you. Let me check the road-map on this and get back to you. Thanks for sharing this request here. 

angelo
Helper ⭐️⭐️
February 4, 2021

Yes, this would certainly provide more value to your users and visibility to your created articles.

We’ll keep it under consideration, thank you!

broghanzwack
Contributor ⭐️⭐️⭐️⭐️⭐️
October 12, 2023
Acknowledged→Implemented