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heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
August 26, 2022
New Idea

Ability to Access All Timeline Activities from within SP and CTA

Related products:CS Timeline & Activity Tracking
  • August 26, 2022
  • 2 replies
  • 77 views

We are heavy users of Timeline and Success Plans, and have a request for the ability to select to view all Timeline activities from within the Timeline section of Success Plans or CTAs.  From the end user perspective, I want to be able to review previous timeline entries as I’m getting ready to track my current activity.  I know it could get noisy, so maybe an option to toggle it on/off. 

Maybe this would also be a place where “pinning” or “starring” would home in handy.

 

2 replies

sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
July 2, 2024

@heather_hansen there’s a toggle to turn this on for CTAs, but not for Success Plans it seems 😭

 

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
July 3, 2024

#productparity seems to be the theme of the day… if not the week.

@heather_hansen there’s a toggle to turn this on for CTAs, but not for Success Plans it seems 😭

Success plans need this toggle!

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member