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sarthaksubudhi
Contributor ⭐️⭐️⭐️
June 11, 2020
New Idea

Ability to add a free-text notes section in dashboards

  • June 11, 2020
  • 9 replies
  • 366 views

Can we enable the ability to add free-text notes is available on the dashboards much like the notes in C360 Summary section?

 

When adding and configuring the various reports in dashboard, we have observed that we needed this notes to add context, outliers about certain reports/widgets.

      9 replies

      kate_green
      kate_green
      Helper ⭐️⭐️
      June 11, 2020

      This sounds like an enhancement for a CS Dashboard (not PX) but yes I agree! I think this will be planned for Reports & Dashboards redesign.

      rakesh
      Gainsight Employee ⭐️
      rakesh
      Lets put your data to work!
      June 12, 2020

      Hi @sarthaksubudhi 

      We are currently working on the horizon version of reporting. As part of the new dashboard building experience, we are providing a rich-text widget. Using this you can add any text or section headers to the dashboards. 

       

       

      sarthaksubudhiAuthor
      Contributor ⭐️⭐️⭐️
      June 12, 2020

      Thanks for the update @rakesh. Any timeline on launch/deployment of this feature?

        sai_ram
        sai_ram
        Expert ⭐️⭐️
        June 16, 2020

         

        Thanks for the update @rakesh. Any timeline on launch/deployment of this feature?

        @sarthaksubudhi most probably within the next  quarter! Happy Posting!!

        jgalvan
        jgalvan
        Helper ⭐️
        June 24, 2020

        Just +1ing this because it would be huge for us. Our use case: Execs who are not in Gainsight every day will need context on how to read a health report. Specifically, they should be able to see the logic of scores, when the scoring happens, what data is factored etc. While we can create supplemental material, writing it directly on the dashboard is the most efficient way to display that information. 

          josephcrawford
          Contributor ⭐️
          May 28, 2021

          Hello - do we know if this was rolled out yet into production? I see the comment posted around 11 months ago stating most likely this would be released within next quarter so wanted to check - thanks!

            rakesh
            Gainsight Employee ⭐️
            rakesh
            Lets put your data to work!
            June 1, 2021

            Hi @josephcrawford 

            We have started the rollout of Horizon Analytics in a phase wise manner. A few of our customers are on horizon reporting and every week, we open this to more customers. Watch out for the mail from Gainsight when we turn this on for you or reach out to your CSM for more details.

            chiggitt
            Contributor ⭐️⭐️⭐️
            January 25, 2022

            @rakesh Has this been rolled out to all customers? Where can we find this in production?

            rakesh
            Gainsight Employee ⭐️
            rakesh
            Lets put your data to work!
            January 27, 2022

            Yes @chiggitt 

            Horizon Analytics as been rolled out to all customers (99+%). In Dashboard Builder, you can find it in Rich Text widget.

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