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Gainsight Employee ⭐️
SKondreddy
Gainsight Employee ⭐️
April 6, 2020
New Idea

Ability to add a new line in concatenate function

  • April 6, 2020
  • 10 replies
  • 186 views

Team,

We have a customer using the text “Concat” function in the Rule Transformations. But unable to introduce a new line character between the fields. They want to display each field in a different line. We have tried to implement by setting the & “ ” in between fields of contact function but that deosn’t worked out.

      10 replies

      rakesh
      Gainsight Employee ⭐️
      rakesh
      Lets put your data to work!
      November 20, 2020

      @SKondreddy  is the target field a Rich Text field?

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      January 8, 2021

      @SKondreddy need your inputs here.

      Gainsight Employee ⭐️
      SKondreddyAuthor
      Gainsight Employee ⭐️
      January 8, 2021

      Yes @rakesh. The target field it the Rich Text field

      Surendra Sairam K
        tyler_tew
        Contributor ⭐️⭐️⭐️
        May 6, 2021

        +1
        I was actually just looking into this today. This would be useful for our Org as well.

          carolyndibuono
          carolyndibuono
          Contributor ⭐️⭐️⭐️⭐️
          August 11, 2021

          +1 to this idea!

           

          We are looking to concatenate multiple pieces of data when pushing to the notes section of a Milestone, and currently the data is a bit hard to read. My use case could also be resolved if I was able to create and push data to custom fields on the Milestone activities when using the rules engine.

          adil.malik
          Contributor ⭐️⭐️
          February 8, 2022

          Prior to Gainsight, our CSMs added timestamped health score notes to a rich text field in Salesforce. Our AM team would like to retain this historical record of health score in Salesforce but as of right now, I don’t see the ability to add line breaks so that we can separate dated updates. 

          anirbandutta
          anirbandutta
          Expert ⭐️
          February 8, 2022

          @rakesh, any clarity we can share? 

          It's an opportunity for engagement
          johntrask_bt
          johntrask_bt
          Helper ⭐️
          March 3, 2022

          @rakesh Any update on this one? 

          JohnTrask
          samuelt
          Contributor ⭐️
          May 5, 2022

          This would also be useful for our organization

          mai.eliezer
          mai.eliezer
          Contributor ⭐️⭐️
          January 10, 2023

          Bumping this up - this would be extremely useful for our organization as well. We would like to use it to push information into the notes section of milestones created via Rules as well.

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