Ability to back up/import Email Templates via Export/Import Feature en masse
Hello Gainsight Community!
I’m your friendly, neighborhood Gainsight Support Agent, submitting this Feature Request on behalf of a customer:
Recently, we’ve had several customers request the ability to back up all or some of their Email Templates via an Export Feature in Gainsight.
The specific use-case for one customer is that their company is going through a name change and their marketing team will need to make changes to (hundreds of) Email Templates in Gainsight. This would be massively less time consuming if the HTML could be exported en masse. Then the bulk of the changes could be made via HTML and then they could be reimported to the Gainsight Platform.
Currently, the only solution is:
- Make changes to Email Templates one-by-one in the Gainsight Platform.
- Export the HTML code, one-by-one, through copying the HTML in the code editor and saving it to a TXT file.
If you also think this feature would be useful, please upvote and comment your use-case on this Idea!
Thank you,