New Idea
Ability to break the connections in Advanced Outreach
It would be great if the Advanced Outreach canvas had the ability to delete a connection between two actions to insert additional steps, or, even better, if the actions were drag and drop.
It's extremely redundant to build a 10 step outreach to realize you'd like to change from a wait step to a conditional wait step at say, the second step. Or if you want to add a CTA step between 6 and 7. Currently, you have to delete all steps following where you'd like to make the change, and with that, all of the settings of the deleted steps (like all details in a Create CTA action). Then you have to re-add the deleted steps.
Instead, I'd like to be able to delete the link on either side of the action I want to change, and should be able to insert additional actions before or after any action.
It's extremely redundant to build a 10 step outreach to realize you'd like to change from a wait step to a conditional wait step at say, the second step. Or if you want to add a CTA step between 6 and 7. Currently, you have to delete all steps following where you'd like to make the change, and with that, all of the settings of the deleted steps (like all details in a Create CTA action). Then you have to re-add the deleted steps.
Instead, I'd like to be able to delete the link on either side of the action I want to change, and should be able to insert additional actions before or after any action.