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Gainsight Employee ⭐️
February 25, 2021
Open

Ability to change font style/size of the text in speech bubble of the KC Bot

Related products:PX In-App Hub (formerly KC Bot)
  • February 25, 2021
  • 5 replies
  • 89 views

Posting this on behalf of customer:

Currently, we cannot change the font styles/size of the text in the speech bubble of the KC Bot. It would be great if we have this functionality to adjust the text in the speech bubble as per requirement.

 

Thanks.

5 replies

sai_ram
Expert ⭐️⭐️
February 25, 2021

@srinivas myakala Thanks for bringing this up! What exactly is the customer requirement? Is the text size small now?

Gainsight Employee ⭐️
February 25, 2021

Yes @sai_ram , that is the customer’s concern here.

Gainsight Employee ⭐️
February 25, 2021

The text size is small in the speech bubble of KC bot! and they would like to increase it as per their requirement.

kstim
Helper ⭐️⭐️
February 25, 2021

+1 would like this feature as well!

angelo
Helper ⭐️⭐️
March 4, 2021

Thanks, all.. the product team will look into adding a font style/size configuration option for the speech bubble. Note were are also looking into adding more options for how often/when the bubble is displayed to the end-users.