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New Idea

Ability to change Global Filter Logic from AND to add OR

Related products:CS Dashboards
  • April 24, 2025
  • 0 replies
  • 19 views

Gainsight Support Ticket: #368470

Dashboard: It would be better if Gainsight allowed us to change the Global Filter advance logic so we can insert an OR at the global filter level.

Response from Gainsight Support: Unfortunately at this time dashboards don't support advance logic for filtering. Not sure if this would applicable for your use case but Gainsight Home does support advance logic for global filtering.

Example being provided from CSM: “If Geo2 = France OR Geo4 = USA at the Dashboard level”

Note: CSM’s can be assigned to multiple Region Geo’s and being able to move from AND query to AND OR Logic in Dashboard.