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alison_kaprielian
alison_kaprielian
Contributor ⭐️⭐️⭐️
February 20, 2019
New Idea

Ability to Customize which/how columns are sorted in Report Builder

  • February 20, 2019
  • 14 replies
  • 637 views
As an Admin, I want to be able to sort the columns in my reports based on the needs of our end users. The reports are limited to sorting only the first column of the report, which requires that I use the (sort by) field in the first column. Additionally, I want to determine as the report builder if the fields values should be sorted by ascending or descending order. This seems like a basic functionality in any sort of reporting that I'm surprised is not included in Gainsight!

      14 replies

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      sai_ram
      sai_ram
      Expert ⭐️⭐️
      October 16, 2020

      @ana_g Thanks for your inputs! I have redirected this to our product team.

        iainr
        iainr
        Contributor ⭐️⭐️⭐️⭐️
        April 12, 2021

        Did this ever get addressed, or is it still an open request?

        We need a sort option on row grouped reports to be able to change the default order. We will be providing it soon. As a stop gap measure, can you check if Ranking option works for your usecase?

        I’m trying to do this on a report now, and can’t find any alternative to having the default alphabetical sorting on the grouped field. Ranking doesn’t seem to help, as I want to sort by a date field but if I rank by the top 100 results on that field, I’ll get the most recent 100 entries but they won’t be presented in a date sorted order, they’re still all presented depending on the alphabetical naming of the grouped field

          jamieP
          Contributor ⭐️⭐️
          January 27, 2022

          we also need custom sorting, so we can sort by

           

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          Jabittan
          Jabittan
          Helper ⭐️
          March 25, 2024

          Hi all,

           

          This is still something I wish was improved with reporting. We work with schools and school districts and I have built multiple reports that list all of our schools across our partner districts. 

           

          I often want to sort alphabetically by district and have the school names within the district appear alphabetically as a secondary sort. This doesn’t seem to be possible and it makes my reporting more confusing for end users.

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