Skip to main content

This came up specifically because when a CTA of ours gets a relationship CTA it includes the relationship name but there is no mention of which company it is correlated.

Yes it can be foundby clicking into the CTA button and going to Gainsight but it would also be helpful to have insight in the email in case a CSM has multiple accounts that are in this stage of their journey. 

 

The idea here is to allow the ability to edit the assignment message including tokens. Specifically in relationship CTAs, allow the ability to use Company lookup fields.

Be the first to reply!