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Helper ⭐️⭐️⭐️
August 19, 2025
Open

Ability to edit URL for pre-built modules in Gainsight CC

Related products:CC Moderation
  • August 19, 2025
  • 5 replies
  • 107 views

Some OOTB modules in Gainsight CC, such as Ideas and Product Updates, have automatically generated URLs. It would be great to have the ability to customize these URLs to align with one’s chosen naming conventions. In my specific use case, Ideas and Product Updates are “product feedback” and “release notes”, respectively. I would like the URL to matching this copy that’s already on the page.

 

Essentially, this would just mean the path could read release-notes instead of product-updates, for example. 

    5 replies

    Larry
    Helper ⭐️⭐️
    November 12, 2025
    New Idea→Open
    Larry Imgrund || Senior Product Manager & Community Nerd
    Larry
    Helper ⭐️⭐️
    November 12, 2025

    I’d like to see more feedback from community on this. To clarify ​@mbuuck1, is the main desire to be able to alter the top-level module URL’s or further down the structure with sections and category URL’s?

    Larry Imgrund || Senior Product Manager & Community Nerd
    mbuuck1Author
    Helper ⭐️⭐️⭐️
    November 13, 2025

    Hi ​@Larry, thanks! My main desire is to alter the top-level module URL’s, but have that convention persist down through any content within that module. So, for example, if I rename product-updates to release-notes, I would want any individual post within the product updates module to follow the structure. 

     

    To show a specific example from my own community, I would want the URL 

    https://community.lucid.co/product-updates/lucid-suite-release-notes-october-2025-12150

    to automatically inherent that convention and instead be:

    https://community.lucid.co/RELEASE-NOTES/lucid-suite-release-notes-october-2025-12150

    JeppePeppe
    Helper ⭐️⭐️
    March 16, 2026

    +1

    From our perspective it’s also better since our community is in swedish. The URL’s should then match the swedish translation of the destination page.

    tah-dah
    Larry
    Helper ⭐️⭐️
    March 20, 2026
    The following idea has been merged into this idea:

    All the votes have been transferred into this idea.
    Larry Imgrund || Senior Product Manager & Community Nerd