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Gainsight Employee ⭐️
sahil_nazir
Gainsight Employee ⭐️
January 17, 2020
New Idea

Ability to enable and disable steps after publishing journey

  • January 17, 2020
  • 3 replies
  • 68 views

I am posting this on behalf of customer(Alisa) who wants to have ability to enable and disable steps after publishing the journey. 

As per the current JO setup, changes can’t be made once the journey has started.

Please share your insights!

      3 replies

      heather_hansen
      heather_hansen
      VIP ⭐️⭐️⭐️⭐️⭐️
      January 17, 2020

      I can’t even count the number of times I’ve had to rebuild one journey because the owner kept adding in additional criteria or steps.  I believe the count is currently at version 5, but getting ready to make some changes again, so will probably be at 6 soon.  

        sai_ram
        sai_ram
        Expert ⭐️⭐️
        January 21, 2020

        @heather_hansen and @sahil_nazir Thanks for bringing this up! We have this on our road-map, I will update here once we consider it to release. 

         

        @All, We change the priority of the road-map based on customer interest, so please vote to change the priority of the road-map.

        alizee
        alizee
        VIP ⭐️⭐️⭐️⭐️⭐️
        January 23, 2023

        Yes, please!!!

        The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
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